|
|
|
|
| ISP HOME | DIALUP PLANS | ACCESS NUMBERS | HELP & SUPPORT | CONTACT | ||
 |
|
|
|
|
|
|
Frequently Asked Questions about US Netizen
No. US Netizen has very low prices and there is no minumum number of months you are committed to. Try it for a month and if it doesn't suit your needs, cancel before your renewal date. [top] A setup disk is not necessary with US Netizen. All of the software you need is already on your computer. This means you can be online immediately after signing up. Accelerated accounts require a small software download to achieve high speeds. Optionally, you may download software that contains all our access numbers so that you have them with you when you travel. [top] In the olden days, as kids would say, you would access newsgroups using a news reader like Outlook Express. Your ISP would have to support this with a specific server. Although this still works, it is outdated. All newsgroups can be accessed much more efficiently using Google Groups. From Google Groups, you can browse or search all Usenet messages back to 1981. You can also post messages to most groups. Discussions are moving to a bulletin board system rather then Usenet. Individual websites set up a bulletin board that they can moderate to reduce illegal, improper, or plain worthless messages. Most of these allow anyone to read the messages, but require you to log in to post. Access these bulletin boards directly from the websites that host them. Although it's debatable whether the newer bulletin boards are better than Usenet, this is the current trend. We found that very few customers actually use the newsgroup servers. In order to save money for all of our customers, we eliminated the expense of providing a service used only by a few. [top] Do you have hosting for personal accounts? US Netizen does not include hosting. This is because very few dial-up customers actually post a personal website. Including webspace in dial-up packages increases costs for everyone to benefit only a few. By not including webspace, we are saving you money by not charging you for something you don't use. If you want a personal website, there are nearly an infinite number if hosting companies that offer this service. Free hosting is popular at Geocities. Literally thousands more can be found with a web search for free website hosting. Most will serve up advertisements on your web page. You can expect a URL something like http://www.freewebhosting.com/users/~yourname/index.html If you want a real website, get your own domain name and a low cost hosting service. You will look professional and no third party advertisements will be seen unless you place them there. Contact us for help if you want a website. We can help you select a hosting plan and domain name and design your site if you like. [top] Should I choose the Standard Plan or .net Plan? This depends on your individual needs, of course. For you primary Internet service, we suggest using the regular US Netizen Dialup or High Speed Dialup plans. This gives you access to support technicians 24/7 in case you are having a dialup problem. If you use your dialup connection for less than critical needs or are confident in your skills to manage your connection without telephone support, choose the US Netizen.net plans. [top] Should I choose the Standard Plan or Accelerated Plan? We highly recommend the accelerated plan. Depending on the websites you visit, standard dial-up can seem very slow, especially with sites heavy on graphics such as cnn.com, msn.com, ebay.com, and amazon.com. The accelerated plan will improve your Internet experience by loading these types of website significantly faster. Typically, 3 to 5 times faster on common websites. This greatly improves your enjoyment of your Internet service. In some cases, we have seen an improvement up to 14 times faster than standard dial-up, but 3 to 5 times faster is more typical. The standard marketing hype is "up to 19 times faster" and that is true, but generally a bit optimistic. Not everything can be accelerated. These will not download any faster with the accelerated plan: Software downloads including Windows updates, Compressed music and movies (mp3, divx, etc.), Secure websites (https://), Anything that uses a VPN. [top] Is US Netizen compatible with Macintosh/Linux/Other? US Netizen uses standard ppp connectivity that is compatible with most modern operating systems. We have confirmed the following operating systems to work without any special configuration: Windows 95/98/ME/2000/XP/2003 Our dialup is NOT compatible with these systems: WebTV We believe that the system is compatible with the following systems, but these have not verified: Free BSD [top] In a word, no. All dialup Internet service is "limited" in some way. We're just honest about it. Read all about unlimited Internet service and the real limits imposed on all dialup services. Other ISPs claim "unlimited access" in their advertisements, but their service agreements contradict this claim with explicit limits. Read some examples of misleading claims of "unlimited access." [top] How big of an attachment can I e-mail? Attachment size is limited to 20 MB including the message text. Few mailservers will accept attachments any bigger. If you need to send something bigger than 20 MB, we suggest BigAttachment. They have a limit of 100 MB and your recipient gets a link to download from rather than an attachment that's too big to receive. [top] |
|
|
|
|
|
|
|
© 2004-2008 US Netizen |